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Daily Backup Error

Discussion in 'Data Protection' started by iamcpanel, Dec 12, 2008.

  1. iamcpanel

    iamcpanel Registered

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    Hi all,

    I am facing an error for daily backup. The error message sent to my mail as below: May I know anybody can advise me how to solve it?

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    kglim@my-domain.com
    (generated from root@srv7.my-domain.com)
    SMTP error from remote mail server after RCPT TO:<kglim@my-domain.com>:
    host esurge.net.my [202.46.114.83]: 550-Verification failed for
    <root@srv7.my-domain.com>
    550-Previous (cached) callout verification failure
    550 Sender verify failed

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <root@srv7.my-domain.com>
    Received: from root by srv7.noc365.com with local (Exim 4.69)
    (envelope-from <root@srv7.my-domain.com>)
    id 1LBBMw-0000Sf-Ds
    for root@srv7.my-domain.com; Sat, 13 Dec 2008 01:00:02 +0800
    From: root@srv7.my-domain.com (Cron Daemon)
    To: root@srv7.my-domain.com
    Subject: Cron <root@srv7> /scripts/cpbackup
    Content-Type: text/plain; charset=UTF-8
    Auto-Submitted: auto-generated
    X-Cron-Env: <SHELL=/bin/sh>
    X-Cron-Env: <HOME=/root>
    X-Cron-Env: <PATH=/usr/bin:/bin>
    X-Cron-Env: <LOGNAME=root>
    X-Cron-Env: <USER=root>
    Message-Id: <E1LBBMw-0000Sf-Ds@srv7.noc365.com>
    Date: Sat, 13 Dec 2008 01:00:02 +0800

    Backup is not done today as per whm backup settings at /scripts/cpbackup line 347.
     
  2. arunsv84

    arunsv84 Well-Known Member

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    seems having an error in mail delivery..?
     
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  3. iamcpanel

    iamcpanel Registered

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    Yes, the mail delivery also fail to send to me. and the error mesage "Backup is not done today as per whm backup settings at /scripts/cpbackup line 347. "

    So, the backup also probelm?
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    You need to configure your server contact email address in the Contact Manager in WHM. You can also setup backups to work as you'd like in Configure Backups section, also in WHM.

    I don't think you have any errors to speak of, just not configured properly.
     
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  5. arunsv84

    arunsv84 Well-Known Member

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    In WHM under the "Server Contacts" section there are two options:
    - Change System Mail Preferences
    - Contact Manager

    You need to play with the settings in there. You can disable notifications for some or all aspects.

    Hope this helps...
     
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  6. arunsv84

    arunsv84 Well-Known Member

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    Try disabling the email notification and go for backup. Let us knw d results..
     
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    #6 arunsv84, Dec 12, 2008
    Last edited: Dec 12, 2008
  7. thewebhosting

    thewebhosting Well-Known Member

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