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Daily Backup Problem

Discussion in 'General Discussion' started by web12, Jan 30, 2003.

  1. web12

    web12 Well-Known Member

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    Hi,

    I have started encountering a problem on 1 server where the backup doesnt seem to be working correctly.

    I have backup in WHM set to backup daily to a backup drive, incrementally. I had to disable the backup the other day as we were having some difficulties keeping the server up for more than a 24 hour period last week. Well, that problem was solved so I enabled backup again.

    Yesterday, the cron was emailed to me that it had done the backup, but the email was full of these lines, 1 for each account...

    /backup/cpbackup/daily/***** exists, please remove it and try again

    So, i rm-rf the daily directory, and ran the complete process yesterday, which took all of around 10 hours to complete.

    Today, i have had the same email, it seems it doesnt want to incrementally backup.. is that right?

    Anyone got any knowledge they can give to me on this?

    Thanks
     
    #1 web12, Jan 30, 2003
  2. indiboi

    indiboi Well-Known Member

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    Same problem here... The backup process &crashed& and took my server with it when I ran it the first time, so I deleted all the directories created originally during that 'bad' backup session, but then this morning all those created yesterday during a 'good' backup session give the &please remove it and try again& type error.
     
    #2 indiboi, Feb 3, 2003
  3. web12

    web12 Well-Known Member

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    hey indiboi,

    did you find a solution to this as I am still having the same problems..

    cheers
     
    #3 web12, Feb 4, 2003
  4. indiboi

    indiboi Well-Known Member

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    The only solution is not a solution, and that's to simply not use incremental backup until the CPanel people fix it, which will likely be never.
     
    #4 indiboi, Feb 4, 2003
  5. ecoutez

    ecoutez Well-Known Member

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    Same here...

    I've had this issue open since January 1st. So far it seems CPanel's best engineers are doing their best to ignore my ticket (#5589) perhaps in the hopes that the customer and problem will go away. :(

    How about a simple response, even a &sorry... it's an edge feature that's screwed up and we'll get to it someday&?

    *sigh*

    - Jason
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 ecoutez, Feb 9, 2003
  6. SprintSlash

    SprintSlash Well-Known Member

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    Maybe there's someone here w/ the same problem but has never touched an edge version ?
     
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    #6 SprintSlash, Feb 9, 2003
  7. web12

    web12 Well-Known Member

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    I am still having this same problem...

    Did anyone get a fix for this?
     
    #7 web12, Feb 10, 2003
  8. ecoutez

    ecoutez Well-Known Member

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    This has been resolved

    FYI - Nick took at look at this issue on one of my servers and resolved it. Seems some code that made sense for the gzipped backups (making sure not to overwrite a valid backup) didn't make much sense for incrementals, and was keeping the backup from happening.

    Grab the new scripts by running a /scripts/updatenow and you should be all set.

    Hurrah!

    - Jason
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 ecoutez, Feb 17, 2003
  9. web12

    web12 Well-Known Member

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    Thats Great ecoutez!

    that worked a treat on last nights backup!

    cheers!
     
    #9 web12, Feb 18, 2003
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