web12

Well-Known Member
Nov 20, 2002
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0
166
Hi,

I have started encountering a problem on 1 server where the backup doesnt seem to be working correctly.

I have backup in WHM set to backup daily to a backup drive, incrementally. I had to disable the backup the other day as we were having some difficulties keeping the server up for more than a 24 hour period last week. Well, that problem was solved so I enabled backup again.

Yesterday, the cron was emailed to me that it had done the backup, but the email was full of these lines, 1 for each account...

/backup/cpbackup/daily/***** exists, please remove it and try again

So, i rm-rf the daily directory, and ran the complete process yesterday, which took all of around 10 hours to complete.

Today, i have had the same email, it seems it doesnt want to incrementally backup.. is that right?

Anyone got any knowledge they can give to me on this?

Thanks
 

indiboi

Well-Known Member
Aug 14, 2001
89
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306
Same problem here... The backup process &crashed& and took my server with it when I ran it the first time, so I deleted all the directories created originally during that 'bad' backup session, but then this morning all those created yesterday during a 'good' backup session give the &please remove it and try again& type error.
 

web12

Well-Known Member
Nov 20, 2002
240
0
166
hey indiboi,

did you find a solution to this as I am still having the same problems..

cheers
 

indiboi

Well-Known Member
Aug 14, 2001
89
0
306
The only solution is not a solution, and that's to simply not use incremental backup until the CPanel people fix it, which will likely be never.
 

ecoutez

Well-Known Member
May 23, 2002
152
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316
Same here...

I've had this issue open since January 1st. So far it seems CPanel's best engineers are doing their best to ignore my ticket (#5589) perhaps in the hopes that the customer and problem will go away. :(

How about a simple response, even a &sorry... it's an edge feature that's screwed up and we'll get to it someday&?

*sigh*

- Jason
 

SprintSlash

Well-Known Member
Jan 18, 2003
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166
Maybe there's someone here w/ the same problem but has never touched an edge version ?
 

web12

Well-Known Member
Nov 20, 2002
240
0
166
I am still having this same problem...

Did anyone get a fix for this?
 

ecoutez

Well-Known Member
May 23, 2002
152
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316
This has been resolved

FYI - Nick took at look at this issue on one of my servers and resolved it. Seems some code that made sense for the gzipped backups (making sure not to overwrite a valid backup) didn't make much sense for incrementals, and was keeping the backup from happening.

Grab the new scripts by running a /scripts/updatenow and you should be all set.

Hurrah!

- Jason
 

web12

Well-Known Member
Nov 20, 2002
240
0
166
Thats Great ecoutez!

that worked a treat on last nights backup!

cheers!