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Daily Relay Quota? Causing Bounced Outgoing Emails

Discussion in 'E-mail Discussion' started by MikeFurrier, Nov 18, 2014.

  1. MikeFurrier

    MikeFurrier Registered

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    Hi

    In the past few days, late in the afternoon we are getting emails bounced back with the following message.

    SMTP error from remote mail server after initial connection:
    host dedrelay.where.secureserver.net [64.202.xxx.xxx]:
    554 m1plded01-04.prod.mesa1.secureserver.net :
    DED : HBEZ1p00p1rXtMp01 : DED : You've reached your daily relay quota - 173.201.xx.xx

    Our server is at GoDaddy and they do their best not to help solve any problems, so here I am.
    Is there a solution in cPanel for this issue?

    Thanks
     
  2. server9host

    server9host Well-Known Member

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    Hello,

    You provider set the SMTP limit on hosting account for per day . You exceeded that limit that's why you get given bounce back.

    Please contact to provider and tell them to increase SMTP limit for your hosting account.
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
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  4. MikeFurrier

    MikeFurrier Registered

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    Got it. Actually had a productive chat with GoDaddy and got the relay limit raised.
    Thanks for the guidance.

    My profile shows me as Root Admin, I am in no way qualified for that title.
    Glad to find this forum, i'm sure there will be more needs in the future.

    MF
     
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