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Darkorb support

Discussion in 'General Discussion' started by Radio_Head, Jan 31, 2003.

  1. Radio_Head

    Radio_Head Well-Known Member

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    In the month of January it seems that there was no support .
    For example I opened a ticket 4 days ago and it was ignored .

    Just to know If I am alone to have these problem with support .

    Thanks
     
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  2. orca

    orca Well-Known Member

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    Same here. Took a week till someone replied. However, could fix the problem using the forums here, I hope.
     
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  3. Gardener

    Gardener Member

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    I got a pretty quick reply asking for some more information after submitting a ticket, but I haven't heard anything since.
     
  4. FijianTribe

    FijianTribe Well-Known Member

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    During January I did send their support and billing department a few emails. I thought all were responded to within a days time or less.

    So no complaints from me so far.
     
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  5. SongDog

    SongDog Registered

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    I thought it was pretty fast

    I just sent a question to their support email addy, and it was answered in a few minutes. This is my first time here, as I just got my first server with cpanel, but so far I'm a happy camper. :)
     
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  6. FijianTribe

    FijianTribe Well-Known Member

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    Just did the same thing, but to their billing dept.. got support response back same day.
     
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  7. JustinK

    JustinK Well-Known Member

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    How many staff members does DarkOrb have? Just Nick and Eric?
     
  8. hormigo

    hormigo Well-Known Member

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    Darren, i think
     
  9. brandonk

    brandonk Well-Known Member

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    Their support must be selective... I have been waiting a few days for a response.
     
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