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Data Error in File Manager

Discussion in 'General Discussion' started by Teydelm, May 20, 2016.

  1. Teydelm

    Teydelm Member

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    Hello!

    I've got a problem with one of my domains. When I go to cpanel -> file manager -> public_html-> my-domain-name.com I don't see any files, only "Data error." message.

    Here' s a screen from it: - Removed -

    Maybe someone of you have experienced this problem before and know how to fix it? I was searching for a solution in google but none of them worked for me.

    p.s if I change the folder name of the domain I can see all the files
     

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    #1 Teydelm, May 20, 2016
    Last edited by a moderator: May 20, 2016
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Out of curiosity, whats the name of the file, before and after?
     
  3. Teydelm

    Teydelm Member

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    mywebsite.com <--- data error
    mywebsite <--- works and I can see my files
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    When you rename it to mywebsite, does mywebsite.com open in your browser as expected?
     
  5. Teydelm

    Teydelm Member

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    Unfortunately, not.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    But you can view the files in that directory from File Manager?

    Does that directory have an index.html in it?
     
  7. Teydelm

    Teydelm Member

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    I can view the files if I remove ".com" from the folder name. I have index.php
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Can you open domain.com/index.php in your browser?
     
  9. Teydelm

    Teydelm Member

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    Yes I can. When I type in browser "domain.com/index.php" it redirects me to "domain.com"
     
  10. Teydelm

    Teydelm Member

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    I have found the solution. I have disabled "uBlock Origin" - an app similar to adblock and I can see the files now. So it means that I have accidently blocked some element on cpanel page.

    Thank you for your help. I really appreciate it!
     
  11. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Happy to hear you got this one sorted. :)
     
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