Data Error in File Manager

[Teydelm]

Hello!

I've got a problem with one of my domains. When I go to cpanel -> file manager -> public_html-> my-domain-name.com I don't see any files, only "Data error." message.

Here' s a screen from it: - Removed -

Maybe someone of you have experienced this problem before and know how to fix it? I was searching for a solution in google but none of them worked for me.

p.s if I change the folder name of the domain I can see all the files

 

[Infopro]

p.s if I change the folder name of the domain I can see all the files

Out of curiosity, whats the name of the file, before and after?

 

[Teydelm]

Out of curiosity, whats the name of the file, before and after?

mywebsite.com <--- data error
mywebsite <--- works and I can see my files

 

[Infopro]

mywebsite <--- works and I can see my files

When you rename it to mywebsite, does mywebsite.com open in your browser as expected?

 

[Teydelm]

When you rename it to mywebsite, does mywebsite.com open in your browser as expected?

Unfortunately, not.

 

[Infopro]

But you can view the files in that directory from File Manager?

Does that directory have an index.html in it?

 

[Teydelm]

But you can view the files in that directory from File Manager?

Does that directory have an index.html in it?

I can view the files if I remove ".com" from the folder name. I have index.php

 

[Infopro]

Can you open domain.com/index.php in your browser?

 

[Teydelm]

Can you open domain.com/index.php in your browser?

Yes I can. When I type in browser "domain.com/index.php" it redirects me to "domain.com"

 

[Teydelm]

I have found the solution. I have disabled "uBlock Origin" - an app similar to adblock and I can see the files now. So it means that I have accidently blocked some element on cpanel page.

Thank you for your help. I really appreciate it!

 

[Infopro]

Happy to hear you got this one sorted.