Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Database Error

Discussion in 'Database Discussion' started by postcd, Dec 14, 2013.

  1. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    694
    Likes Received:
    15
    Trophy Points:
    68
    My vbuleltin forum works OK, but only at members page (My Profile / some member profile) is this error:

    Database error
    The Teen Forums database has encountered a problem.

    no detailed info. i can see in logs or on the page or in vbulletin logs.

    Please how to debug this?

    Im on shared cpanel account. thanks alot
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. MikeDVB

    MikeDVB Well-Known Member
    PartnerNOC

    Joined:
    Jun 4, 2008
    Messages:
    218
    Likes Received:
    3
    Trophy Points:
    68
    Location:
    Indiana, USA
    You'll need to get with your webmaster for assistance. If you are the webmaster then you'll need to get with the script developer [vBulletin] for assistance.

    The issue you're facing isn't related to cPanel or WHM - it's related to the script you're running and it's database. You would have the same issue with the same files and database regardless of the server control panel.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    694
    Likes Received:
    15
    Trophy Points:
    68
    Probably the PHP script was incompatible with mysql version. After uploading original script files and did vbulletin upgrade process, it started working.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,386
    Likes Received:
    1,951
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    I am happy to hear the issue is now resolved. Thank you for updating this thread with the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice