postcd

Well-Known Member
Oct 22, 2010
717
19
68
My vbuleltin forum works OK, but only at members page (My Profile / some member profile) is this error:

Database error
The Teen Forums database has encountered a problem.

no detailed info. i can see in logs or on the page or in vbulletin logs.

Please how to debug this?

Im on shared cpanel account. thanks alot
 

MikeDVB

Well-Known Member
PartnerNOC
Jun 4, 2008
218
3
68
Indiana, USA
You'll need to get with your webmaster for assistance. If you are the webmaster then you'll need to get with the script developer [vBulletin] for assistance.

The issue you're facing isn't related to cPanel or WHM - it's related to the script you're running and it's database. You would have the same issue with the same files and database regardless of the server control panel.
 

postcd

Well-Known Member
Oct 22, 2010
717
19
68
Probably the PHP script was incompatible with mysql version. After uploading original script files and did vbulletin upgrade process, it started working.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,202
363
Hello :)

I am happy to hear the issue is now resolved. Thank you for updating this thread with the outcome.