db error after moving server

[mahdy_sharifi]

Hello :

We move our user to new server and then all this user scripts can connect to db , example error :
Client does not support authentication protocol requested by server; consider upgrading MySQL client

HelP to resolve problem please .

Regards

 

[cPanelMichael]

Hello

Have you recently upgraded MySQL on the destination server? If so, ensure you have rebuilt Apache/PHP via EasyApache to ensure PHP is built against the new version of MySQL. You may also need to enable the following option under the "SQL" tab in "WHM Home » Server Configuration » Tweak Settings" if the source server used an older version of MySQL:

"Use pre-4.1-style MySQL® passwords"

Thank you.

 

[mahdy_sharifi]

Hi :

Unfortunately not resolved !
Also this is new server that installed cpanel on it , no upgrade start yet.

thanks

 

[cPanelMichael]

Could you verify which version of MySQL was installed on the source server, compared to the destination server?

Thank you.

 

[mahdy_sharifi]

Hi :

Resolved .

 

[cPanelMichael]

Hi :

Resolved .

Would you mind sharing what the resolution was?

Thank you.