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dcpumon logs are empty

Discussion in 'General Discussion' started by abdelhost77, Sep 2, 2018.

  1. abdelhost77

    abdelhost77 Well-Known Member

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    Hi team ,

    I noticed that "daily process log" shows empty table in the last few days.
    Also running dcpumonview script give an empty result.
    Cron service is running.
    I check
    /var/log/dcpumon/2018/Sep
    And it is empty as well.

    Any idea please ?
     
  2. 24x7server

    24x7server Well-Known Member

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  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @abdelhost77

    Can you ensure that the following cron is present:

    Code:
    # crontab -l |grep dcpumon
    */5 * * * * /usr/local/cpanel/scripts/dcpumon-wrapper >/dev/null 2>&1
    
    Can you also show us what is listed for the dcpumon logs for september:
    Code:
     ls -lah /var/log/dcpumon/2018/Sep
    I realize you said they're empty but I'd like to see the directory


    Thanks!
     
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  4. abdelhost77

    abdelhost77 Well-Known Member

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    Hi Lauren

    The cron is present:
    crontab -l |grep dcpumon
    */5 * * * * /usr/local/cpanel/scripts/dcpumon-wrapper >/dev/null 2>&1

    And here after the result of :
    ls -lah /var/log/dcpumon/2018/Sep

    total 8.0K
    drwxr-xr-x. 2 root root 4.0K Sep 1 05:55 ./
    drwxr-xr-x. 11 root root 4.0K Sep 1 05:55 ../
     
  5. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @abdelhost77

    When you run just
    Code:
    /usr/local/cpanel/scripts/dcpumon-wrapper
    manually do you have any useful output or is there anything added to the logs?
     
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  6. abdelhost77

    abdelhost77 Well-Known Member

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    Hi,

    This command give no output on my side.
    And nothing added to the logs.

    ls -lah /var/log/dcpumon/2018/Sep
    total 8.0K
    drwxr-xr-x. 2 root root 4.0K Sep 1 05:55 ./
    drwxr-xr-x. 11 root root 4.0K Sep 1 05:55 ../
     
  7. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @abdelhost77

    Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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  8. abdelhost77

    abdelhost77 Well-Known Member

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    Your Support Request ID is: 10256573
     
  9. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @abdelhost77

    Thanks! I checked in on your ticket and it would appear that due to an issue updating previously where chkservd timed out - because of that timeout the chkservd process was suspended. Once the issue with chkservd was resolved the dcpumon logs once again were populating.
     
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