angelmarco

Registered
Mar 7, 2021
1
0
0
Pakistan
cPanel Access Level
Website Owner
I have AutoSSL enabled in WHM and set up to use Let’s Encrypt. At the moment things are not working and I am getting an error like this in the log:

WARN Local HTTP DCV error An internal error occurred. Check the system log. (XID: xnek22)

Does anyone have any idea where the “system log” is? The error tells me little to nothing about what happened and “Check the system log” is equally vague.
 
Last edited by a moderator:

kodeslogic

Well-Known Member
Apr 26, 2020
257
84
103
IN
cPanel Access Level
Root Administrator
Please navigate to Home » SSL/TLS » Manage AutoSSL Logs tab and share some more logs from there. Replace your domain name with example.com and IP address with 1.2.3.4 while sharing the logs.
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
4,781
588
273
cPanel Access Level
Root Administrator
Also, if you are getting errors like that and don't have root access to the system, it may be good to reach out to your hosting provider or datacenter to ensure there are no other issues with the machine that you wouldn't have access to. If you can get more logs please let them here and we'd be happy to check.