DCV Failure issue

[angelmarco]

I have AutoSSL enabled in WHM and set up to use Let’s Encrypt. At the moment things are not working and I am getting an error like this in the log:

WARN Local HTTP DCV error An internal error occurred. Check the system log. (XID: xnek22)

Does anyone have any idea where the “system log” is? The error tells me little to nothing about what happened and “Check the system log” is equally vague.

 

[kodeslogic]

Please navigate to Home » SSL/TLS » Manage AutoSSL Logs tab and share some more logs from there. Replace your domain name with example.com and IP address with 1.2.3.4 while sharing the logs.

 

[cPRex]

Also, if you are getting errors like that and don't have root access to the system, it may be good to reach out to your hosting provider or datacenter to ensure there are no other issues with the machine that you wouldn't have access to. If you can get more logs please let them here and we'd be happy to check.