SOLVED Deafult web page post-transfer of single account

[malexherron]

Hello all,

I transferred a single account from one whm server to another. Both reference a single DNSonly server and sync zone changes. I have used this article to troubleshoot:

Why does my website show the default cPanel page?

Sometimes, when you load a site it will load a default cPanel page. When you access the server's main IP address on port 80, it displays the default page, since by default, there are no IP-based Vi...

support.cpanel.net

I have done the following:
- Verified that the domain and IP match what is set in /etc/userdatadomains
- Checked settings in Basic Webhost to reflect the correct IP and NIC settings
- Ran the /scripts/rebuildhttpdconf script and got OK output
- Verified domains appear under the 'Show IP address Usage' screen
- Used 'Change Site's IP address' to ensure correct IPs are in place
- This server was originally set up behind NAT, so I have disabled NAT mode by removing /var/cpanel/cpnat file.

Is there something I am missing? Not sure how to proceed from here. Thanks for any input!

 

[malexherron]

i believe my issue may have been due to some DNS conflicts in the zone file, and i have fully suspended the site on the original server and restarted apache. seems like i'm good now, but i don't know how to mark this thread as solved.

 

[cPRex]

I'm glad you were able to get that resolved! It is almost always a DNS issue when that page is displayed, caused by a mismatch between the IP in the DNS zone and the IP in Apache's vhost.