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Dealing with disk quota issues

Discussion in 'General Discussion' started by xperience2, Dec 9, 2013.

  1. xperience2

    xperience2 Active Member

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    By far, the highest volume of support requests we get these days are from people saying they've exceeded their disk quota. Obviously when they reach this stage they've ignored the email alerts and can't do anything about it.

    We typically end up giving them a small increase in disk space so they can get in and remove files/messages but is there not a better way that cPanel can handle this?

    I do understand the technicalities behind it but from a user's perspective, not being able to delete files or messages when you reach your quota is annoying.

    Thanks!
     
  2. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    Disk quota operations are actually handled by the operating system. cPane/WHM merely queries the aquota files created by the OS to send out warnings etc.

    However, our developers love feature requests. You might consider adding something to cPanel Feature Requests
    If enough yes votes are added to it, then our developers will try very hard to make it a reality sometime in the near future.
     
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