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decompressing in cpanel's filemanager not working 100%

Discussion in 'Data Protection' started by Jheroen, Dec 30, 2013.

  1. Jheroen

    Jheroen Member

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    hi All,

    decompressing from zipfiles which were uploaded in the filemanager and need to be decompressed there is not working good. The decompressor fails a lot of files and folders.

    we had sort of a same problem with unpacking large sql database files, decompressing stops out of the blue and that was it then :(

    what can be done or what is the solution?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Please check the cPanel error log (/usr/local/cpanel/logs/error_log) when the extraction fails to complete successfully. Do you notice any particular error messages during the failure?

    Thank you.
     
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  3. Jheroen

    Jheroen Member

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    Hi Michael,

    I think i have to find the cause for this problem in the fact that there was not enough space available on the account... :eek:

    thanks for your reply and a happy new year!
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    I am happy to see that you found the cause of the problem. Thank you for updating us with the outcome.
     
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