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Dedicated Account Sending from Wrong Dedicated IP Address

Discussion in 'E-mail Discussion' started by jerdoggmckoy, Sep 4, 2013.

  1. jerdoggmckoy

    jerdoggmckoy Active Member

    Jun 3, 2013
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    St Paul, MN
    cPanel Access Level:
    Root Administrator
    I have enabled, force accounts to send mail through dedicated IP option. However, I have an account that still seems to send mail from one of the other dedicated IP addresses instead of the dedicated IP i've assigned to that account.

    Anyone have any ideas how to troubleshoot?
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello :)

    Could you let us know which method you are using to send email? For instance, are you using a specific webmail application or email client? Also, have you tried using an alternate method of sending email to see if you get the same result?

    Thank you.
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