Dedicated Account Sending from Wrong Dedicated IP Address

jerdoggmckoy

Active Member
Jun 3, 2013
36
0
6
St Paul, MN
cPanel Access Level
Root Administrator
I have enabled, force accounts to send mail through dedicated IP option. However, I have an account that still seems to send mail from one of the other dedicated IP addresses instead of the dedicated IP i've assigned to that account.

Anyone have any ideas how to troubleshoot?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Could you let us know which method you are using to send email? For instance, are you using a specific webmail application or email client? Also, have you tried using an alternate method of sending email to see if you get the same result?

Thank you.