Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Dedicated IP address shows defaultwebpage.cgi

Discussion in 'Bind/DNS/Nameserver' started by AMMKH, Mar 23, 2019.

  1. AMMKH

    AMMKH Registered

    Joined:
    Dec 30, 2018
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    SA
    cPanel Access Level:
    Root Administrator
    Hello,

    I have a server with Shared IP that all sites uses (***.***.244.37) (which is linked to nameserver : germany1.*****.net)

    and additional IP which wasn't linked to any account (***.***.101.69) ( which i was using it in namerserver 2: germany2.*****.net)


    and then i decided to dedicate the additional IP to an account named (tadawulmed) , i did so using "Change Site's IP Address" Interface


    but then when i go to the domain it shows the default SORRY "cgi-sys/defaultwebpage.cgi" page.
    also when i visit the ip ( ***.***.101.69 ) it gives me the same error

    this works ( ***.***.101.69/~someusr ) or the domain itself (example.com/~someusr)


    even though the domain is pointing to the correct ip, but its not pointing to the user account.

    i tried deleting the account completely, and re-creating it using the dedicated ip... still same error..
    also looked around in the forums and tried "/scripts/rebuildhttpdconf", it didn't work neither
     
    #1 AMMKH, Mar 23, 2019
    Last edited by a moderator: Mar 23, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

    Joined:
    Nov 14, 2017
    Messages:
    5,815
    Likes Received:
    444
    Trophy Points:
    233
    Location:
    Houston
    cPanel Access Level:
    DataCenter Provider
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice