dedicated IP assignment defaulting to shared

JonathanLIVE

Well-Known Member
Nov 1, 2003
50
0
156
I have a problem occuring with my servers with the resellers. When they try to assign a dedicated IP to a site, even though all the parameters are correct, the site will still get setup on the shared IP for their account. For weeks I have had to move sites manually for each of my clients. I have had a few people look at the problem and just say they don't know what to do or where to start.

What could be causing this and where can I start to fix it?

Thanks

Jonathan