Dedicated mailing IP per user account

sentinalhosting

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Jun 18, 2017
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We are having some issues with our WHM configuration.

We have a Server with 62 IP addresses. Added some example accounts and set dedicated IP. Then proceeded to Exim config and changed option

Send mail from account’s dedicated IP address - meaning each user account mails from its dedicated ip. This failed to work and email was delivered from the servers MAIN IP.

So we decided to go manually and edit /etc/mailips
reference /etc/mailips for outgoing SMTP connections [?]

We set this and it still is using the servers main ip address

Here are some of the entries from our testing in mailips folder


web1.com: 208.234.5.x
web2.com: 208.234.5.x

I hidden the last numeric value for our server security.

We just want to know why it isnt working and still proceeds to use the main server ip rather than the dedicated IP assigned to that account. I also tried this on 1 of our other servers with the same result.
 

Infopro

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sentinalhosting

Registered
Jun 18, 2017
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united kingdom
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Root Administrator
Is this a typo? mailips is a file, not a folder.



Do these accounts have dedicated IPs?
Sorry i meant mailips FILE. Yes these accounts all have dedicated IP addresses as listed

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Also having the exact same issue on this server

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you can see here the MAIN ip and the 2 dedicated IP addresses. I have changed the Exim configuration to reference etc/mailips

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But it still delivers using the servers MAIN ip address
 
Last edited by a moderator:

cPanelMichael

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Apr 11, 2011
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Hello,

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.