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Dedicated server 500 error

Discussion in 'General Discussion' started by same2cool, Mar 7, 2014.

  1. same2cool

    same2cool Registered

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    I purchased dedicated server. I upload script and getting 500 error. I tried different ways but same result. PHP Files are not working.
    how can I resolve it?
     
    #1 same2cool, Mar 7, 2014
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Please check the Apache error log (/usr/local/apache/logs/error_log) or the Error Log option in cPanel when you notice this error message in your browser. What is the output?

    Thank you.
     
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    #2 cPanelMichael, Mar 7, 2014
  3. same2cool

    same2cool Registered

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    I am getting this error

    /home/super945/public_html/.htaccess: Invalid command 'php_value', perhaps misspelled or defined by a module not included in the server configuration
     
    #3 same2cool, Mar 7, 2014
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    It's likely the server your account is hosted on uses suPHP as it's PHP handler. This is fine, but you must ensure that you remove "php_value" or "php_flag" entries from your .htaccess files and instead simply use a php.ini file to make custom PHP configuration changes for the account.

    Thank you.
     
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    #4 cPanelMichael, Mar 7, 2014
  5. same2cool

    same2cool Registered

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    where can I find php.ini file and how can I configure it for these type of errors.
     
    #5 same2cool, Mar 7, 2014
  6. same2cool

    same2cool Registered

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    My problem has resolved thanks for your support.
     
    #6 same2cool, Mar 7, 2014
  7. cPanelPeter

    cPanelPeter Technical Analyst III
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    Glad to hear it. Thanks for updating this thread.
     
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    #7 cPanelPeter, Mar 7, 2014
  8. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    For those that might have a similar question, you can manually create the php.ini file within the account's home directory, or copy it over from /usr/local/lib/php.ini.

    Thank you.
     
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    #8 cPanelMichael, Mar 12, 2014
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