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Dedicated Server "IP Whitelist"

Discussion in 'General Discussion' started by Danr, Feb 20, 2014.

  1. Danr

    Danr Member

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    Hello all!

    I have a trouble, I was working with my Dedicated server with WHM, and suddenly, I couldn't login to it in none of the services.

    What I made?
    I Logged in a different "IP" and went to " security center > Brute Force Protection cPHulk" and I put on Wihtelist the "IP" of my router". Now I can login. But I'm having problems, when i check one of my services, (FTP for example) does not work correctly, sometimes disconnects, and that before, did not happen.

    My question: Do you have any solution? Did I do it right?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    cPHulk only restricts authentication, so it would not cause a disconnect. Do you notice any particular entries in /var/log/messages when your FTP connection is terminated? Do you have any firewall rules enabled that could be limiting FTP traffic?

    Thank you.
     
  3. Danr

    Danr Member

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    Hi

    The problems start in all service... email, ftp... And starts when i log in with the IP I said before... when I log in with another IP it's work. Any suggestions?? :)
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Could you elaborate on the exact message you receive when attempting to login? Is it an authentication failure or complete connection rejection?

    Thank you.
     
  5. Danr

    Danr Member

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    No logs, When I try to enter, sometimes, it's blocks (no response). I have to recharge to log in again. I don't know it that probles is of my connection or my configuration of dedicated server
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Check the following log files the next time this happens and see if you notice any output related to the request:
    Code:
    /usr/local/cpanel/logs/login_log
    /usr/local/cpanel/logs/error_log
    Thank you.
     
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