Dedicated Server "IP Whitelist"

[Danr]

Hello all!

I have a trouble, I was working with my Dedicated server with WHM, and suddenly, I couldn't login to it in none of the services.

What I made?
I Logged in a different "IP" and went to " security center > Brute Force Protection cPHulk" and I put on Wihtelist the "IP" of my router". Now I can login. But I'm having problems, when i check one of my services, (FTP for example) does not work correctly, sometimes disconnects, and that before, did not happen.

My question: Do you have any solution? Did I do it right?

 

[cPanelMichael]

Hello

cPHulk only restricts authentication, so it would not cause a disconnect. Do you notice any particular entries in /var/log/messages when your FTP connection is terminated? Do you have any firewall rules enabled that could be limiting FTP traffic?

Thank you.

 

[Danr]

Hi

The problems start in all service... email, ftp... And starts when i log in with the IP I said before... when I log in with another IP it's work. Any suggestions??

 

[cPanelMichael]

Could you elaborate on the exact message you receive when attempting to login? Is it an authentication failure or complete connection rejection?

Thank you.

 

[Danr]

No logs, When I try to enter, sometimes, it's blocks (no response). I have to recharge to log in again. I don't know it that probles is of my connection or my configuration of dedicated server

 

[cPanelMichael]

Check the following log files the next time this happens and see if you notice any output related to the request:

/usr/local/cpanel/logs/login_log
/usr/local/cpanel/logs/error_log

Thank you.