default address :FAIL: prevents new email accounts

[handsonhosting]

Hi Folks,

I was wondering if anyone else can check their systems for a possible issue. I'm running "cPanel 11.24.4-C36167 - WHM 11.24.2 - X 3.9"

Basically what I've been able to reproduce on the machine is the following:

Set Default address to FAIL "no user here".
Create a new email account.
Mail sent to the address (even though it DOES exist), will say that it fails, no user.
Now, if you set the DEFAULT address to a forwarder, mail does arrive in the right mail box.
Setting the DEFAULT address back to FAIL allows mail to continue to arrive at the POP3 box.

Only seems to be inherent if the DEFAULT address is set and you THEN create a POP3 address.

Anyone else seeing this sort of issue?

 

[handsonhosting]

Actually, this post should have been in the cPanel category rather than the General Cateogry.

Moderators, can you please move this thread. Thank you.

 

[cPanelDavidG]

Actually, this post should have been in the cPanel category rather than the General Cateogry.

Moderators, can you please move this thread. Thank you.

Thread moved, though you may want to look into your mail logs to see what the mail server is doing when you experience this abnormal behavior.