default address :FAIL: prevents new email accounts


Well-Known Member
Feb 17, 2002
Omaha, NE
cPanel Access Level
Root Administrator
Hi Folks,

I was wondering if anyone else can check their systems for a possible issue. I'm running "cPanel 11.24.4-C36167 - WHM 11.24.2 - X 3.9"

Basically what I've been able to reproduce on the machine is the following:

Set Default address to FAIL "no user here".
Create a new email account.
Mail sent to the address (even though it DOES exist), will say that it fails, no user.
Now, if you set the DEFAULT address to a forwarder, mail does arrive in the right mail box.
Setting the DEFAULT address back to FAIL allows mail to continue to arrive at the POP3 box.

Only seems to be inherent if the DEFAULT address is set and you THEN create a POP3 address.

Anyone else seeing this sort of issue?