Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Default Apache page, know the problem, but can't figure out why...

Discussion in 'EasyApache' started by noimad1, Jun 17, 2013.

  1. noimad1

    noimad1 Well-Known Member

    Mar 27, 2003
    Likes Received:
    Trophy Points:
    So I have a client who asked me to look at their server this evening because they were getting the "default apache page". I went in and saw that the IP address they had assigned to the account didn't match their DNS information.

    I went in and changed the IP address using WHM's "change site's Ip address". I can ping it externally and it is pinging ok, but still getting the default apache page.

    I SSH into the server and try to ping the site and it is still showing the old IP address (this is only on the server itself).

    Any idea what might be going on here? Is it just a cache problem? Do I just need to wait? How do I force the server to realize the IP address has changed?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    Have you tried clearing the DNS cache on your computer to see if that helps with the propagation? There is a guide on clearing the DNS cache at:

    cPanel - Clear DNS Cache

    You can also rebuild the Apache configuration file to ensure there are no errors with the configuration itself:

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice