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Default e-mail address?

Discussion in 'E-mail Discussion' started by calande2, Aug 30, 2007.

  1. calande2

    calande2 Well-Known Member

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    Why is there always a default e-mail address created in cPanel in the list of email addresses, when you create an account with WHM? Why not leaving the list of email addresses empty :confused:
     
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    #1 calande2, Aug 30, 2007
  2. vanessa

    vanessa Well-Known Member
    PartnerNOC

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    Do you mean the email account that reflects your username? This is your main user that was previously used as a default catch-all account. You really don't even need to use it and it doesn't hurt anything...just ignore it :)
     
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    #2 vanessa, Aug 31, 2007
  3. ChrisHardie

    ChrisHardie Registered

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    Yes, but some users try to use it...

    We were ignoring these accounts too, but one of our users recently logged into the webmail account for the default address, sent out a bunch of messages, and then called to complain that the replies couldn't get to him because the system-default was to bounce mail for these accounts.

    It seems the mail interface should more clearly label this account as a "leave it alone" item, perhaps even removing it and the webmail link for it from the main mail management page.

    Chris
     
    #3 ChrisHardie, Sep 20, 2007
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