Default email account gets all emails

[HOXTIN]

Hello,

For some time I have been watching my server reduce available space and it is mainly because the default email account is getting and archiving a copy of almost every email every user is receiving in their own singular accounts. I am attaching some examples.

I've checked everything (I think) and still can't find a solution to stop this and finally reduce the total size of each default account. It happens in all of the 30 accounts I have in my WHM.

I hope someone can help me clarify what is going on and:

• Is it safe to clean all the default email accounts without erasing something form the other users?
• Can it be stopped (getting copies in the default account) without loosing any users emails?
• Is there a way to clean all the default accounts in the WHM at once?

Thank you everyone.

Regards,

aB

 

[cenourinha]

Go to cPanel menu "Default Address" and set the option to discard those e-mails.

 

[nixuser]

The storage of default email space does not affect the user's total disk usage I believe.

 

[cPanelLauren]

Is the default account subscribed to the inboxes of the other mail accounts? You can check this in settings in Roundcube for example:



(I've blocked live domains out in this example)