Default Email account Mail Delivery Error

Jul 30, 2013
5
0
1
cPanel Access Level
Root Administrator
Hi guys,

I would really appreciate some help with this problem I'm having.

This cpanel account has email routing through Google Apps but on the default email account of cpanel (attached), There's over 4k of Mail delivery messages and they just keep duplicating. (attached)

I would really appreciate a hand as I don't know what I can do to stop this.

Thanks in advance.

ss1.png
ss2.png
 

MikeDVB

Well-Known Member
PartnerNOC
Jun 4, 2008
218
3
68
Indiana, USA
What is the contents of one of those messages? It should give you a hint as to where they're coming from and what to do about it.

What you've included in this thread alone isn't enough for anybody to help.
 

MikeDVB

Well-Known Member
PartnerNOC
Jun 4, 2008
218
3
68
Indiana, USA
That is self-explanatory -> you're trying to relay messages far too quickly through Google Apps than they permit and they're rejecting the messages.

Sounds to me like you're going to need a dedicated SMTP service - something like SendGrid or Mandrill.

This isn't a cPanel or an Exim issue.
 
Jul 30, 2013
5
0
1
cPanel Access Level
Root Administrator
That is self-explanatory -> you're trying to relay messages far too quickly through Google Apps than they permit and they're rejecting the messages.

Sounds to me like you're going to need a dedicated SMTP service - something like SendGrid or Mandrill.

This isn't a cPanel or an Exim issue.
Thank you,

But how can I stop this from taking space from the default email account? If this is google apps issue there's over 4k messages from the same person.
 

MikeDVB

Well-Known Member
PartnerNOC
Jun 4, 2008
218
3
68
Indiana, USA
I'm not entirely sure how to make it more clear to you - the error is self-explanatory: https://support.google.com/mail/answer/6592 [This link snagged right from the very image you sent above].

If you have 4k of those bounces - then your server has tried to send 4k messages [that have failed]. They are *not* being sent via Google Apps' SMTP service - they're originating from your server [Exim]: server.cjteksolutions.com [this also from the image you included above].

Verify this yourself if you wish via SSH as ROOT:
Code:
grep "rgcosmet" /var/log/exim_mainlog
You'll see a LOT of messages relayed I imagine.

If you're not able to resolve this based upon what information I've provided you here I'd strongly advise you to hire a competent server administrator [no, I'm not for hire - so I'm not trying to sell you anything].
 
Jul 30, 2013
5
0
1
cPanel Access Level
Root Administrator
I'm not entirely sure how to make it more clear to you - the error is self-explanatory: https://support.google.com/mail/answer/6592 [This link snagged right from the very image you sent above].

If you have 4k of those bounces - then your server has tried to send 4k messages [that have failed]. They are *not* being sent via Google Apps' SMTP service - they're originating from your server [Exim]: server.cjteksolutions.com [this also from the image you included above].

Verify this yourself if you wish via SSH as ROOT:
Code:
grep "rgcosmet" /var/log/exim_mainlog
You'll see a LOT of messages relayed I imagine.

If you're not able to resolve this based upon what information I've provided you here I'd strongly advise you to hire a competent server administrator [no, I'm not for hire - so I'm not trying to sell you anything].
Thank you for the support!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

I am happy to hear the information provided to you was helpful. I am marking this thread as [Resolved].

Thank you.