Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

default email address not working

Discussion in 'E-mail Discussion' started by big_bull, May 14, 2008.

  1. big_bull

    big_bull Well-Known Member

    Joined:
    Nov 19, 2006
    Messages:
    150
    Likes Received:
    0
    Trophy Points:
    166
    cPanel Access Level:
    Root Administrator
    Hello,

    I am using cpanel and default address is set to fail:no such user here, but problem is that I am not able to receive emails for the emails accounts which are already exists.If the default address is changed to cpanel username I am able to receive emails but unwanted emails also received which I don't want.

    In short How can I set default address in cpanel so that I can receive emails sent to the email accounts created and no email should be received for the user which does not exist.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. cPanelKyle

    cPanelKyle Technicial Analyst III / Migrations Coordinator
    Staff Member

    Joined:
    Feb 10, 2003
    Messages:
    59
    Likes Received:
    1
    Trophy Points:
    233
    cPanel Access Level:
    Root Administrator
    Twitter:
    When you are setting the default address to :fail: and delivering E-Mail to a real E-Mail address on the server, what bounceback error are you receiving or what errors are reported in the Exim log at /var/log/exim_mainlog?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. big_bull

    big_bull Well-Known Member

    Joined:
    Nov 19, 2006
    Messages:
    150
    Likes Received:
    0
    Trophy Points:
    166
    cPanel Access Level:
    Root Administrator
    Hello,

    Actually there was no email address created I am using default address(email account for cpanel username), now its sorted out, I have created email account cpanelusername@domain.com and set defaule address to fail:no such user here.Now I am able to receive emails to default address but no email for the account which is not created.

    But will you guide me, if it is necessary to create email account like cpanelusername@domain.com, is there any way to sort it out.

    ?????
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,216
    Likes Received:
    10
    Trophy Points:
    313
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Setting the default to :fail: means any email sent to an account not explicitly created will fail.
     
  5. thewebhosting

    thewebhosting Well-Known Member

    Joined:
    May 9, 2008
    Messages:
    1,201
    Likes Received:
    1
    Trophy Points:
    68
    Hello Big_Bull,

    As you have set the default to :fail: means any email sent to an non existing account will fail directly from the server. Hence, you will not receive an email which has sent at non existing email account.

    As an alternative, you can set email forwarder for a particular email account so you can receive emails at your default email account. In this case, you can set email forwarder as:

    cpanelusername@domain.com -> To your Default email account

    So you will receive email at your default email account.

    Thanks,
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice