Default mailbox and addon accounts

[docw]

I'm working on cPanel documentation and I'm trying to get my head around the Send all unrouted email for the following domain option on the Email > Default Address interface.

The cPanel documentation explains that the catch-all can be set up for a single domain. When there are multiple domains users can select a domain from a drop-down list. So, if my primary domain is example.com and I got an addon domain for example.net then I can set the default address for either domain.

What I don't quite understand is how mail for the other domain would be handled. If I got a catch-all domain for example.com, what would happen with emails sent to a non-existing example.net user?

I've done some testing and by default emails sent to non-existing emails addresses are always bounced. However, when I choose to forward unrouted emails the forwarding only works for the selected domain - unrouted emails for the other domain are still bounced. So, it seems that the feature works as follows:

• By default emails for any domain are bounced.
• Users can choose a different option for one (and only one) of their domains.

Is that correct, or am I missing something?

 

[cPanelLauren]

Hello,


This is correct:

• By default emails for any domain are bounced.

This is incorrect:

Users can choose a different option for one (and only one) of their domains.

To select an action for a different domain you would just use the dropdown to select the addon or subdomain and then select what you want done for unrouted mail.

 

[docw]

To select an action for a different domain you would just use the dropdown to select the addon or subdomain and then select what you want done for unrouted mail.

Thanks, you're right. To test this I entered a different forwarding email address for two domains, and that does indeed work.