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Default website page showing on new account

Discussion in 'General Discussion' started by sensai, May 14, 2014.

  1. sensai

    sensai Member

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    Need help on this one, hard time figuring out the situation.
    I created a new account in cpanel ex: www.mywebsite.com
    when i go to the url i get directed to the "Default Website Page" which adds /cgi-sys/defaultwebpage.cgi after the url.
    if i go to the ip like 000.000.000.000/~accoutname it works fine.
    Also if a make a directory such as www.mywebsite.com/info and insert an index.htm file it works fine.

    Basically IP/~account name works & directories made resolve just fine.

    Only issue is when I go to the main url

    Any help would be greatly appreciated

    Thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Please try clearing the browser and DNS cache on your computer to ensure you are not viewing cached data in your browser.

    Thank you.
     
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  3. sensai

    sensai Member

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    Thanks cPanelMichael, thought it was a dns issue, never thought the cache in the browser would cause that situation, your a genius :) thanks again.
     
  4. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    Glad it worked out for you. Thank you for posting the outcome here.
     
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