Delayed Incoming Emails

[whipworks]

Hi,

Are there any new policies that cpanel has that would cause emails to be delayed? We're looking at 30mins to 1hr and a half mostly. Is there a way to fix this issue?

 

[kodeslogic]

The below article may help you with your problem

Email from major providers arrives with a delay

Symptoms When receiving an email from a major provider, such as Gmail, Outlook, or Yahoo, there is sometimes a delay in the message arriving in your inbox. Description cPanel implements an autom...

support.cpanel.net

 

[whipworks]

That didn't seem to have fixed it. I'm still seeing 30mins to an hour delay on the emails. Do I have to create a greylist on the cpanel server for this? The fix describes solutions for major providers. So I don't know how this affects small hosting companies.

 

[cPanelWilliam]

Hello there! Does your server have greylisting enabled? You can verify this via WHM > Greylisting. We've seen some issues recently with Greylisting deferring email from common providers.

If greylisting doesn't appear to be an issue, I would suggest opening a support ticket so our team can try to identify what is causing the delay with incoming email.

 

[whipworks]

This was already suggested by kodeslogic. Seems to have fix it cept for one account still coming in late. Wonder if it's the senders server.