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Delays loading WHM, cPanel pages

Discussion in 'General Discussion' started by postcd, May 5, 2014.

  1. postcd

    postcd Well-Known Member

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    Hello, from time to time i experience delays loading my WHM and cPanel pages (i mean control panel, not hosted websites). Status bar shows: Waiting for MYSERVERIP like even a few seconds.

    But my server load looks OK (value is half of amount of CPU cores), please anyone can help debug from logs or etc, any tools what cause these delays?
     
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    #1 postcd, May 5, 2014
    Last edited: May 5, 2014
  2. PlotHost

    PlotHost Well-Known Member

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    I'm also seeing such delays from time to time ...
     
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  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Do you notice any error messages in /usr/local/cpanel/logs/error_log when this happens?

    Thank you.
     
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  4. postcd

    postcd Well-Known Member

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    no, i dont see any messages that can tell there is any issue causing slow load time.
     
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  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Are you sure the slowness is isolated to the cPanel/WHM services only? Are any other services affected? Have you tested with multiple browsers from different machines/connections?

    Thank you.
     
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  6. postcd

    postcd Well-Known Member

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    I experienced my website was loading quickly, but my WHM/cpanel site loading hangenged for more than couple seconds.
     
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  7. PlotHost

    PlotHost Well-Known Member

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    It seems so. Sites on the server were working fine.

    Don't know for sure. SSH was working fine.

    I tried to connect via 2 browsers to /cpanel, /whm. (same computer)

    Anyway, this is not at all an issue for me ... it happens verrry rarely.

    Max
     
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  8. cPanelMichael

    cPanelMichael Forums Analyst
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    Please feel free to submit a support ticket if you are able to reproduce the issue and confirm it's not a local connection or network connectivity issue.

    Thank you.
     
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