Delete Mailbox - Will that also remove all emails in the Email Archive?

[sneader]

Question regarding the Email Archiving feature in cPanel:

If a customer deletes one mailbox via cPanel > Email Accounts, does that immediately delete all of their archived emails in the Email Archive? Or will it still retain those emails until the number of days has passed, as set in the Retention Days set in Email Archive?

- Scott

 

[cPRex]

Hey there! It should be expected that the emails are removed when the account is removed. The retention on the archive does not take precedence over the account removal.

 

[sneader]

Thanks @cPRex -- that makes sense! We'll use the "Suspend" feature to prevent the user from sending, receiving or logging in, instead of deleting the email account, at least until the desired email archival time has passed.

- Scott