hi
problem with an reseller
he deleted an account - now he wants to create it again but he is getting the error
Could not restore account “username”: Account Restore Failed: “Account failure: Failed to create the account: The domain “xxxxxx.co.at” may not be created by “RESELLER” because “co.at” is already owned by “otheruser”.” --> otheruser is an account setup by RESELLER
inside otherusers account the domain is neither parked or as addon domain setup
the account is also listed in the resllers account list
Home »Resellers »View Reseller Usage and Manage Account Status
but the "PLAN" is deleted account ???
screenshot attached
problem with an reseller
he deleted an account - now he wants to create it again but he is getting the error
Could not restore account “username”: Account Restore Failed: “Account failure: Failed to create the account: The domain “xxxxxx.co.at” may not be created by “RESELLER” because “co.at” is already owned by “otheruser”.” --> otheruser is an account setup by RESELLER
inside otherusers account the domain is neither parked or as addon domain setup
the account is also listed in the resllers account list
Home »Resellers »View Reseller Usage and Manage Account Status
but the "PLAN" is deleted account ???
screenshot attached
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