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Deleted Branding Style still appearing

Discussion in 'User Experience' started by fzamaan, Jan 16, 2015.

  1. fzamaan

    fzamaan Member

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    Hello,

    I created a new branding style (panda) and delted it via 'Download or Delete a Brand'. Now the panda has been deleted.
    it does not shown in the 'Download or Delete a Brand' list or under 'Available Branding Styles'. But client cpanels still showing it under panda under 'change style'. what could be the problem?

    :confused:
     
    #1 fzamaan, Jan 16, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    I have been unable to reproduce this issue on a test machine. Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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    #2 cPanelMichael, Jan 16, 2015
  3. fzamaan

    fzamaan Member

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    Done. Kindly check it. :)

     
    #3 fzamaan, Jan 16, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    To update, the issue was addressed after removing the branding from the "cpanelbranding" directory under the reseller's home directory.

    Thank you.
     
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    #4 cPanelMichael, Jan 19, 2015
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