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Deleted e-mail account still getting e-mails

Discussion in 'E-mail Discussions' started by Batmaniak, Mar 22, 2006.

  1. Batmaniak

    Batmaniak Member

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    Hello,

    Through cPanel-->Mail, we deleted a domain e-mail account and corresponding forwarder, however the account is still being treated as active (i.e. still getting forwards, and you can e-mail to it). I've combed through all the active accounts and forwarders, as well as checking the account in Horde, Squirrel and Neomail, but can find no reference to the account in question. Is there a step we missed in deleting the e-mail account?

    Thank you,

    Ryan
     
  2. sparek-3

    sparek-3 Well-Known Member

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    Is the default/catchall account for the domain set up? If it is set to any value other than ":fail:" (without the quotes) then remote SMTP servers will still be able to send mail to that address. Mail for the account will go to the designated account that the default account is set to.
     
  3. Batmaniak

    Batmaniak Member

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    Hello,

    Thank you; I will check that. I believe it is set to :blackhole:, but I will have to verify that tonight. Unfortunately, I cannot check cpanel from work.

    Thanks again,

    Ryan
     
  4. sparek-3

    sparek-3 Well-Known Member

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  5. Batmaniak

    Batmaniak Member

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    Thanks for the link!
     
  6. lloyd_tennison

    lloyd_tennison Well-Known Member

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    Also, check out
    HTML:
    http://cpanelproxy.net/ 
    to allow you to access from work.
     
  7. Batmaniak

    Batmaniak Member

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    sparek-3,

    It worked! Thank you very much for the assistance.

    Lloyd,

    Thank you very much as well! We have 4 admins, and none of us could reach the forum software from work.

    Ryan :D
     
  8. Batmaniak

    Batmaniak Member

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    Okay, it partially worked. It seems one of the deleted forwarders is still functioning. The e-mail account that I referred to originally is definitely not sending or receiving e-mails, however the user had a forwarder to his personal e-mail which still seems to be working.

    Again, thanks for any suggestions.

    Ryan
     
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