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Deleted public_html directory

Discussion in 'General Discussion' started by EnginTopcuoglu, Oct 15, 2014.

  1. EnginTopcuoglu

    EnginTopcuoglu Registered

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    HI,
    I erased all the files in the public_html today.
    And no backup.

    I'm click in cpanel .trash folder, and not file in this folder.

    How to re-back my file :(
     
  2. cPanelJared

    cPanelJared Technical Analyst
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    Re: I'm delete public_html file :(

    Unfortunately, as I explained in your ticket (5577119), if you do not have backups of the files you deleted, they are gone forever.

    There is no "Trash" in the cPanel File Manager. There is a "Trash" in the Legacy File Manager, but that only works if you delete files using the Legacy File Manager. It does not work the same way as the "Trash" or "Recycle Bin" on your desktop computer. If you deleted files using the File Manager, those files will not be in the "Trash" in the Legacy File Manager, because the File Manager and the Legacy File Manager are completely separate, and the "Trash" is a feature that is only in the Legacy File Manager.

    I wish I had better news for you, but unless you have backups of the files somewhere, they are gone forever.
     
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