SOLVED Deleting User Manager / email accounts manually

M

Monem M

Registered
Nov 8, 2017
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Tunisia
cPanel Access Level
Root Administrator
After saturated disc I deleted some old account mails with file manager "Home/mail/$domain"
now I can't remove some account mails and user manager. Trying to delete them gives the error message:
Error: You do not have an email account named “[email protected]”.

Where else could I look to remove these mail accounts?
Thk
 
cPanelMichael

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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2,268
463
Hello,

Manually deleting that directory is unsupported and will lead to the issue you described. You should manually create the directories that you removed, and then run the following command to see if it helps:

Code: 
/scripts/mailperm $username
Thank you.
 
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