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Delivery to the following recipient failed permanently

Discussion in 'E-mail Discussions' started by Jabir, Jun 17, 2016.

  1. Jabir

    Jabir Registered

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    Showing error while testing my new mail ID created by using cpanel.

    Sending is success.
    Receiving is failed.


    Message shows

    Code:
    "Delivery to the following recipient failed permanently:
    
    support@example.com
    
    Technical details of permanent failure:
    DNS Error: 11756884 DNS type 'mx' lookup of example.com responded with code NXDOMAIN
    Domain name not found: example.com
    
    
    ----- Original message -----
    
    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
    d=gmail.com; s=20120113;
    h=mime-version:in-reply-to:references:date:message-id:subject:from:t "
    
    
    Cpanel members or anyone please help me !

    Thanks in advance.
     
    #1 Jabir, Jun 17, 2016
    Last edited by a moderator: Jun 17, 2016
  2. Jabir

    Jabir Registered

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    While going my site - Removed - shows error

    - Removed - server DNS addresscould not be found.

    Help me
     
    #2 Jabir, Jun 17, 2016
    Last edited by a moderator: Jun 17, 2016
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    I've merged your two threads together as they are related.

    You need to make sure you've got your domain name's nameservers setup properly.
     
    Jabir likes this.
  4. Jabir

    Jabir Registered

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    Thanks problem solved.

    But new problem arise I can send mails, and receiver can accept mails.

    But receiver can't replay mails. Message send sucess. (Mails shows in receiver's sent item.)

    But I didn't receive any mails. But I received mails from wp notifications.

    Pls help me.
     
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    Hard issue to track, you might do better to speak with your Hosting Provider about this as they can check mail logs for you.
     
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