Diagnostic-Code: smtp; 451 Your account has been locked

good_samaritan

Registered
Aug 13, 2020
1
0
1
Malawi
cPanel Access Level
Root Administrator
I am a system administrator and one of my clients' emails cant get through and he is receiving a mail delivery failure massage with the following particulars:

Code:
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

  [email protected]
    host smtp.antispamcloud.com [38.111.198.189]
    SMTP error from remote mail server after end of data:
    451 Your account has been locked. Please contact your administrator.:
    retry timeout exceeded
    
  [email protected]
    host smtp.antispamcloud.com [38.111.198.189]
    SMTP error from remote mail server after end of data:
    451 Your account has been locked. Please contact your administrator.:
    retry timeout exceeded
    
  [email protected]
    host smtp.antispamcloud.com [38.111.198.189]
    SMTP error from remote mail server after end of data:
    451 Your account has been locked. Please contact your administrator.:
    retry timeout exceeded
Reporting-MTA: dns; r120.websiteservername.com

Action: failed
Final-Recipient: rfc822; [email protected]
Status: 5.0.0
Remote-MTA: dns; smtp.antispamcloud.com
Diagnostic-Code: smtp; 451 Your account has been locked. Please contact your administrator.: retry timeout exceeded

Action: failed
Final-Recipient: rfc822; [email protected]
Status: 5.0.0
Remote-MTA: dns; smtp.antispamcloud.com
Diagnostic-Code: smtp; 451 Your account has been locked. Please contact your administrator.: retry timeout exceeded

Action: failed
Final-Recipient: rfc822; [email protected]
Status: 5.0.0
Remote-MTA: dns; smtp.antispamcloud.com
Diagnostic-Code: smtp; 451 Your account has been locked. Please contact your administrator.: retry timeout exceeded
I need urgent assistance from anyone who knows. Thank you in advance.