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Diagnostics Email Error with PHP 5.6

Discussion in 'E-mail Discussion' started by Nirjonadda, Sep 16, 2015.

  1. Nirjonadda

    Nirjonadda Well-Known Member

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    I am getting error to email sending with PHP 5.6, No issue with PHP 5.5. Please let me fix on this issue.
    ------------------------------------------
    The mailing function returned an error while trying to send the mail.
    The following errors were outputted by PHP when attempting to send mail:

    PHP Warning: fsockopen(): SSL operation failed with code 1. OpenSSL Error messages: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed in ..../includes/class_mail.php on line 757

    PHP Warning: fsockopen(): Failed to enable crypto in ..../includes/class_mail.php on line 757

    PHP Warning: fsockopen(): unable to connect to ssl://na.nirmoladda.com:465 (Unknown error) in ..../includes/class_mail.php on line 757

    PHP User Warning: Unable to connect to SMTP server in ..../includes/class_mail.php on line 716

    vbulletin.com/forum/filedata/fetch?id=4325284
     
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    #1 Nirjonadda, Sep 16, 2015
    Last edited by a moderator: Sep 16, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Have you seen this thread?
    vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4325283-diagnostics-email-error-with-php-5-6-11

    Of course you have, its your thread. :eek:
     
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    #2 Infopro, Sep 16, 2015
  3. Nirjonadda

    Nirjonadda Well-Known Member

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    Yes, I am with this thread but this thread does not help. Please, do you have any other Suggestions?
     
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    #3 Nirjonadda, Sep 17, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello :)

    Have you attempted to make the CODE change advised in that thread?

    Thank you.
     
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    #4 cPanelMichael, Sep 17, 2015
  5. Nirjonadda

    Nirjonadda Well-Known Member

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    Yes, but Still have a same issue.
     
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    #5 Nirjonadda, Sep 17, 2015
  6. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    I think I might try reinstalling the certificate and take note of the suggestions mentioned in that thread.
     
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    #6 Infopro, Sep 18, 2015
  7. Nirjonadda

    Nirjonadda Well-Known Member

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    What certificate need to reinstalling? I am not using https. I Connected to the my hosting providers and get response.

     
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    #7 Nirjonadda, Sep 18, 2015
    Last edited by a moderator: Sep 18, 2015
  8. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    Sorry. At the bottom of the "Email Options" page in your vBadmin, find this option:
    SMTP Secure Connection

    Set this to TLS, or, None.

    Back on the Diagnostics page again, try the email diagnostic again to see if it goes through now. The response there should be:

     
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    #8 Infopro, Sep 18, 2015
  9. Nirjonadda

    Nirjonadda Well-Known Member

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    Does not get fixed, Now getting this error with TLS, or, None

    Code:
    Results
The mailing function returned an error while trying to send the mail.
The following errors were outputted by PHP when attempting to send mail:


PHP User Warning: 0 Unexpected response when connecting to SMTP server in ..../includes/class_mail.php on line 716
     
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    #9 Nirjonadda, Sep 18, 2015
  10. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Are you sure you've got your Email Options set correctly?
     
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    #10 Infopro, Sep 18, 2015
  11. Nirjonadda

    Nirjonadda Well-Known Member

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    PHP 5.5 are still working With this Email Options setting.
     
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    #11 Nirjonadda, Sep 18, 2015
  12. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    I don't have a server running 5.6 with an install of vBulletin on it to try and duplicate this. You might want to open a ticket to vBulletin support about this so they can take a closer look. Or contact your Hosting Provider.
     
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    #12 Infopro, Sep 18, 2015
  13. Nirjonadda

    Nirjonadda Well-Known Member

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    I am now get back to PHP 5.5, Can you do check it, If i send you login Information? I Connected to the my hosting providers and get response from Now but I did not understand in about what locations set for openssl.cafile and openssl.capath? Can you say me that, what response i give my hosting provider?

     
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    #13 Nirjonadda, Sep 18, 2015
  14. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    You might want to refer him to your thread over on vbulletin forums, specifically this post by vB lead developer:
    http://www.vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4325283-diagnostics-email-error-with-php-5-6-11?p=4325329#post4325329

    Same Dev states that there are no known issues with 5.6, (with the latest vb4.23 of course) over here:
    http://www.vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4316228-vbulletin-4-2-3/page2

    GL with this.
     
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    #14 Infopro, Sep 18, 2015
  15. Nirjonadda

    Nirjonadda Well-Known Member

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    I am now set Email Options setting to None and now vBulletin Email Test are working, but why i am cannot get working "Email Options" Set this to SSL/TLS with PHP 5.6?
     
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    #15 Nirjonadda, Sep 19, 2015
  16. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    The devs over at vB would have to answer that for you I suppose. Aside from the comments already posted over there in your thread.

    This isn't a cPanel issue though. ;)

    Glad to hear you got it going.
     
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    #16 Infopro, Sep 19, 2015
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