Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Diagnostics Email Error with PHP 5.6

Discussion in 'E-mail Discussion' started by Nirjonadda, Sep 16, 2015.

  1. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    I am getting error to email sending with PHP 5.6, No issue with PHP 5.5. Please let me fix on this issue.
    ------------------------------------------
    The mailing function returned an error while trying to send the mail.
    The following errors were outputted by PHP when attempting to send mail:

    PHP Warning: fsockopen(): SSL operation failed with code 1. OpenSSL Error messages: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed in ..../includes/class_mail.php on line 757

    PHP Warning: fsockopen(): Failed to enable crypto in ..../includes/class_mail.php on line 757

    PHP Warning: fsockopen(): unable to connect to ssl://na.nirmoladda.com:465 (Unknown error) in ..../includes/class_mail.php on line 757

    PHP User Warning: Unable to connect to SMTP server in ..../includes/class_mail.php on line 716

    vbulletin.com/forum/filedata/fetch?id=4325284
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #1 Nirjonadda, Sep 16, 2015
    Last edited by a moderator: Sep 16, 2015
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,826
    Likes Received:
    476
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Have you seen this thread?
    vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4325283-diagnostics-email-error-with-php-5-6-11

    Of course you have, its your thread. :eek:
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 Infopro, Sep 16, 2015
  3. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Yes, I am with this thread but this thread does not help. Please, do you have any other Suggestions?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 Nirjonadda, Sep 17, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,009
    Likes Received:
    2,123
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Have you attempted to make the CODE change advised in that thread?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Sep 17, 2015
  5. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Yes, but Still have a same issue.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 Nirjonadda, Sep 17, 2015
  6. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,826
    Likes Received:
    476
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    I think I might try reinstalling the certificate and take note of the suggestions mentioned in that thread.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 Infopro, Sep 18, 2015
  7. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    What certificate need to reinstalling? I am not using https. I Connected to the my hosting providers and get response.

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #7 Nirjonadda, Sep 18, 2015
    Last edited by a moderator: Sep 18, 2015
  8. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,826
    Likes Received:
    476
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Sorry. At the bottom of the "Email Options" page in your vBadmin, find this option:
    SMTP Secure Connection

    Set this to TLS, or, None.

    Back on the Diagnostics page again, try the email diagnostic again to see if it goes through now. The response there should be:

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #8 Infopro, Sep 18, 2015
  9. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Does not get fixed, Now getting this error with TLS, or, None

    Code:
    Results
The mailing function returned an error while trying to send the mail.
The following errors were outputted by PHP when attempting to send mail:


PHP User Warning: 0 Unexpected response when connecting to SMTP server in ..../includes/class_mail.php on line 716
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #9 Nirjonadda, Sep 18, 2015
  10. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,826
    Likes Received:
    476
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Are you sure you've got your Email Options set correctly?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #10 Infopro, Sep 18, 2015
  11. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    PHP 5.5 are still working With this Email Options setting.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #11 Nirjonadda, Sep 18, 2015
  12. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,826
    Likes Received:
    476
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    I don't have a server running 5.6 with an install of vBulletin on it to try and duplicate this. You might want to open a ticket to vBulletin support about this so they can take a closer look. Or contact your Hosting Provider.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #12 Infopro, Sep 18, 2015
  13. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    I am now get back to PHP 5.5, Can you do check it, If i send you login Information? I Connected to the my hosting providers and get response from Now but I did not understand in about what locations set for openssl.cafile and openssl.capath? Can you say me that, what response i give my hosting provider?

     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #13 Nirjonadda, Sep 18, 2015
  14. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,826
    Likes Received:
    476
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You might want to refer him to your thread over on vbulletin forums, specifically this post by vB lead developer:
    http://www.vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4325283-diagnostics-email-error-with-php-5-6-11?p=4325329#post4325329

    Same Dev states that there are no known issues with 5.6, (with the latest vb4.23 of course) over here:
    http://www.vbulletin.com/forum/forum/vbulletin-4/vbulletin-4-questions-problems-and-troubleshooting/4316228-vbulletin-4-2-3/page2

    GL with this.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #14 Infopro, Sep 18, 2015
  15. Nirjonadda

    Nirjonadda Well-Known Member

    Joined:
    May 8, 2013
    Messages:
    641
    Likes Received:
    16
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    I am now set Email Options setting to None and now vBulletin Email Test are working, but why i am cannot get working "Email Options" Set this to SSL/TLS with PHP 5.6?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #15 Nirjonadda, Sep 19, 2015
  16. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,826
    Likes Received:
    476
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    The devs over at vB would have to answer that for you I suppose. Aside from the comments already posted over there in your thread.

    This isn't a cPanel issue though. ;)

    Glad to hear you got it going.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #16 Infopro, Sep 19, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - Diagnostics Email Error
  1. jose2019

    Email timed out while receiving the initial server greeting

    jose2019, May 22, 2019 at 1:31 PM, in forum: E-mail Discussion
    Replies:
    2
    Views:
    40
    jose2019
    May 22, 2019 at 5:50 PM
  2. Mark Coates

    Email stuck in queue due to faulty email address?

    Mark Coates, May 22, 2019 at 4:24 AM, in forum: E-mail Discussion
    Replies:
    4
    Views:
    58
    cPanelLauren
    May 22, 2019 at 12:55 PM
  3. robahas

    Do email settings vary from installation to installation?

    robahas, May 20, 2019 at 3:19 PM, in forum: E-mail Discussion
    Replies:
    2
    Views:
    104
    cPanelMichael
    May 20, 2019 at 4:16 PM
  4. EneTar

    Send Email from Dedicated IP with rDNS

    EneTar, May 20, 2019 at 11:32 AM, in forum: E-mail Discussion
    Replies:
    4
    Views:
    150
    EneTar
    May 20, 2019 at 7:53 PM
  5. oah

    Prevent email accounts from getting certain emails?

    oah, May 20, 2019 at 7:59 AM, in forum: E-mail Discussion
    Replies:
    2
    Views:
    130
    oah
    May 20, 2019 at 7:35 PM

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice