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Did cpanel installation already completed in this server?

Discussion in 'General Discussion' started by timetraveler, Apr 20, 2016.

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  1. timetraveler

    timetraveler Member

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    I already many times installing cpanel before, but this time i dont know the installation already completed or not


    in a fresh centos 6.7 server, using putty, i run screen

    then i install cpanel like usually

    there is rain & thunder outside, so i close the putty & turn off the computer, the installation is still running in the background right?

    now already 12 hours after that, i try open my ip 1.2.3.4:2086 but the whm page still not opened



    how to check cpanel installation already completed in this server, few hours ago?
     
  2. cPTerrance

    cPTerrance *nix Technical Analyst II / Migrations Specialist
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    Hello,

    There is a very good possibility that (if you were not running the installation in screen) that the installer failed when you closed out of the session. I would recommend opening a ticket so that we can take a look.
     
  3. timetraveler

    timetraveler Member

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    i dont have Support Access ID, since cpanel looks like not installed yet
    can i use another cpanel Support Access ID from another server

    or i can reinstall cpanel? just repeat the cpanel install instruction?
     
  4. prakashnplink

    prakashnplink Active Member

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    There might be firewall issue. Is port 2086 open? you can check it quicky by following code if you are in Linux and have installed netcat
    Code:
    nc -zv 1.2.3.4 2086 -w 3
    
    In another hand why don't you just open the server and check if installation is completed in screen or not?
     
  5. timetraveler

    timetraveler Member

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    here is the netcat result, from another server, how is it?
    nc: connect to 1.2.3.4 port 2086 (tcp) failed: No route to host


    i am not pressing CTRL+A, when closing the screen before, so i cant resume the screen
    is there other way to check cpanel installation completed or not?
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You can review the installation log at:

    /var/log/cpanel-install.log

    Check to see if it finished, and if not, let us know the last few lines of the log file before it failed.

    Thank you.
     
  7. timetraveler

    timetraveler Member

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    ok here is the last few lines from /var/log/cpanel-install.log


    [2016-04-20 17:32:21 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/cgi-sys/entropybanner.cgi.xz
    [2016-04-20 17:32:23 +0500] Set permissions on /usr/local/cpanel/cgi-sys/entropybanner.cgi-cpanelsync to 0755
    [2016-04-20 17:32:23 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/bin/set_zone_ttl.xz
    [2016-04-20 17:32:44 +0500] Set permissions on /usr/local/cpanel/bin/set_zone_ttl-cpanelsync to 0700
    [2016-04-20 17:32:44 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/cpkeyclt.xz
    [2016-04-20 17:33:21 +0500] Set permissions on /usr/local/cpanel/cpkeyclt-cpanelsync to 0700
    [2016-04-20 17:33:21 +0500] Retrieving and staging /cpanelsync/11.54.0.21/binaries/linux-c6-x86_64/bin/admin/Cpanel/session_call.xz

    looks like the installation stopped here
    its about when i close the putty or about 30 minutes after that

    how is it, i can reinstall cpanel, just repeat the cpanel install instruction?
    or i need to reinstall the censtos first?
     
  8. cPanelMichael

    cPanelMichael Forums Analyst
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    You can restart the installation with the steps in the documentation you referenced. However, ideally you would start with a fresh installation of CentOS if that's possible.

    Thank you.
     
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