cPanel & WHM Version
102.0.8

Sohaib Cool

Registered
Apr 24, 2022
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1
Algeria
cPanel Access Level
Root Administrator
Greetings,

After i set a password for a "a directory", when i try to access it over "mywebsite.com/directory" & making sure that the entered user & password are correct ... it keeps asking me for password for several times & blocking me from getting to the directory's main page. What's the solution for that?

Thanks
 
Last edited by a moderator:

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
12,481
1,966
363
cPanel Access Level
Root Administrator
Hey there! That definitely doesn't sound like normal behavior. Is there also a .htaccess file in that directory that may be interfering? Do you see anything odd in the cPanel (/usr/local/cpanel/logs/error_log) or Apache (/etc/apache2/logs/error_log) logs on the system while trying to access that page?
 
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