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Disable 'Contact Email' Change E-mail Alerts

Discussion in 'General Discussion' started by jtgroup, Feb 9, 2018.

  1. jtgroup

    jtgroup Active Member

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    Hello everyone,

    Sorry to bother you but I was hoping that someone might be able to help with this one.

    We would like to disable the e-mail alert notifications when we change an accounts e-mail contact in WHM.

    What I mean is on the 'List Accounts' page if we put in a new e-mail address in the 'Change Contact Email' field and then click on 'Change', the original e-mail address receives a notification e-mail.

    Can these be stopped?

    Kind regards


    James
     
    Tomas Gonzalez likes this.
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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  3. Tomas Gonzalez

    Tomas Gonzalez Registered

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    This is great, but changing the notifications will alert the user that the notifications have been disabled.
    I wish to completely avoid the user from being noticed.

    I found a way to pause ALL emails for the server.

    1. In the Exim Advanced Editor, add this config and save changes (Look for the big blue button to add a config):
    queue_smtp_domains = *

    2. You may then do whatever fires the email without it being sent.

    3. You may check the email queue and delete the undesired notification email.

    4. Go back to Exim Advanced Editor and delete "queue_smtp_domains" and save changes again.

    5. Celebrate!

    Reference: Pause/Stop Outgoing Mail Delivery

    Not very nice nor simple, but works well.
    Anyone now a better way to avoid the contact email from being reached at all?
     
    #3 Tomas Gonzalez, Dec 31, 2018
    Last edited: Dec 31, 2018
    cPanelMichael likes this.
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