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SOLVED Disable Contacts SSL expiry messages in bulk (200+ accounts)

Discussion in 'Security' started by mythosis, Aug 5, 2018.

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  1. mythosis

    mythosis Member

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    I am looking at a solution to stop our clients getting the certificate expiry messages for Auto SSL as this is generating too much enquiry for something not necessary.

    I have researched that you can disable these notifications individually through each cPanel under contact preferences.

    Are these preferences stored in a file(s) that can be programmatically turned off en-large.

    - Removed -

    (side-note/feature request: Can an override be added to the WHM > AutoSSL Options page that forces these notifications to go to root or at least disables them entirely)

    upload_2018-8-6_8-43-10.png
     
    #1 mythosis, Aug 5, 2018
    Last edited by a moderator: Aug 5, 2018
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @mythosis,

    cPanel & WHM version 74 includes changes that improve the ability for users and administrators to configure AutoSSL notifications. Here's the relevant section from the 74 Release Notes:

    Version 74 is tentatively planned for publication to the RELEASE build tier later this week. You can review the full release website at:

    The Hosting Platform of Choice | cPanel Release Highlights | cPanel, Inc.

    Let me know if you have any questions.

    Thank you.
     
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  3. mythosis

    mythosis Member

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    Your on to it!

    Will this include disabling specifically the SSL expiry notices in WHM. As currently WHM doesn't have this, they can only be disabled via cPanel.

    If so, looking forward to this release.

    Thanks.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello @mythosis,

    Here's a look at the relevant section on the Options interface in WHM >> Manage AutoSSL on cPanel & WHM version 74:

    manageautossl.png
    Thus, you could select Notify the user for AutoSSL certificate request failures only. to ensure the system only notifies the users when the certificate request fails.

    Thank you.
     
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  5. mythosis

    mythosis Member

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    This looks great thanks.

    As it turns out my problem was actually something a wee bit different. We had accounts that had migrated from one cPanel server to another and the new server didn't have Let’s Encrypt™ as an AutoSSL provider. Thus the new server was sending out the notices as it indeed wasn't able to renew the current certs for some accounts as only the cPanel provider was listed.

    Thanks for your assistance though, and I'm looking forward to these changes.
     
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