disable firewall (iptables, cphulkd) still cannot login

[laluvirtual]

Dear all,
today i cannot access to login page of my whm/cpanel with or without https but i can login via ssh. i already disable firewall (see command bellow) but its still not work. and i also try

=============
[email protected] [~]# service iptables save
iptables: Saving firewall rules to /etc/sysconfig/iptables:[  OK  ]
[email protected] [~]# service iptables stop
iptables: Setting chains to policy ACCEPT: filter          [  OK  ]
iptables: Flushing firewall rules:                         [  OK  ]
iptables: Unloading modules:                               [  OK  ]
[email protected] [~]# chkconfig iptables off
[email protected] [~]# /usr/local/cpanel/etc/init/stopcphulkd
Waiting for “cphulkd” to stop ……
…finished.

cphulkd stopped successfully.
[email protected] [~]# /usr/local/cpanel/bin/cphulk_pam_ctl --disable
[email protected] [~]#
==============

thank you

 

[anton_latvia]

are there active firewall rules? if you try with

iptables -L -n | grep your_ip_here

 

[laluvirtual]

no there is no active firewall

=============
[email protected] [~]# iptables -L -n | grep <my_ip>
[email protected] [~]#
[email protected] [~]# service iptables status
Table: filter
Chain INPUT (policy ACCEPT)
num  target     prot opt source               destination
1    acctboth   all  --  0.0.0.0/0            0.0.0.0/0

Chain FORWARD (policy ACCEPT)
num  target     prot opt source               destination

Chain OUTPUT (policy ACCEPT)
num  target     prot opt source               destination
1    acctboth   all  --  0.0.0.0/0            0.0.0.0/0
==============

 

[anton_latvia]

Are you sure there are no blocking on other level (datacenter or your ISP)?
Also try restarting cpanel service.

 

[laluvirtual]

Are you sure there are no blocking on other level (datacenter or your ISP)?

let me check it to make sure

Also try restarting cpanel service.

yes i already do this

thanks

 

[cPanelMichael]

Hello

Could you verify what happens when attempting to access cPanel/WHM? Have you tried using the proxy subdomains feature (e.g. cpanel.yourdomain.com) in-case your ISP is blocking access to the default cPanel/WHM ports?

Thank you.