Disable Redirection doesn't work

[MaRiOsGR66]

Hello,

on some Addon domains there is a redirection enabled,
I press "Manage Redirection" then "Disable Redirection"
I get the message "Redirection has been disabled on domain.tld."
then I press Go Back
and the redirection is still there.
This happens for all the 6 addon domains.

I try it the other way, I press "Manage Redirection" then erase the url from the box,
then press Save, then I gett the message
domain.tld is now being redirected to nowhere (Redirection Disabled!)
I press Go Back and still there it is!!!

any ideas for help?

 

[cPanelMichael]

Hello

Could you open a support ticket so we can reproduce this issue? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[MaRiOsGR66]

Hello Michael,

I managed to fix it by editing the .htaccess files with vi and erasing the lines manually,
then the redirection entry had disappeared from cpanel.

 

[cPanelMichael]

I am happy to see you were able to resolve the issue. Feel free to let us know if issue occurs again.

Thank you.