Disable Redirection doesn't work

MaRiOsGR66

Well-Known Member
Feb 18, 2011
111
1
68
cPanel Access Level
Root Administrator
Hello,

on some Addon domains there is a redirection enabled,
I press "Manage Redirection" then "Disable Redirection"
I get the message "Redirection has been disabled on domain.tld."
then I press Go Back
and the redirection is still there.
This happens for all the 6 addon domains.

I try it the other way, I press "Manage Redirection" then erase the url from the box,
then press Save, then I gett the message
domain.tld is now being redirected to nowhere (Redirection Disabled!)
I press Go Back and still there it is!!!

any ideas for help?
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Could you open a support ticket so we can reproduce this issue? You can post the ticket number here so we can update this thread with the outcome.

Thank you.
 

MaRiOsGR66

Well-Known Member
Feb 18, 2011
111
1
68
cPanel Access Level
Root Administrator
Hello Michael,

I managed to fix it by editing the .htaccess files with vi and erasing the lines manually,
then the redirection entry had disappeared from cpanel.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
I am happy to see you were able to resolve the issue. Feel free to let us know if issue occurs again.

Thank you.