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Disable Redirection doesn't work

Discussion in 'General Discussion' started by MaRiOsGR66, Mar 14, 2014.

  1. MaRiOsGR66

    MaRiOsGR66 Well-Known Member

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    Hello,

    on some Addon domains there is a redirection enabled,
    I press "Manage Redirection" then "Disable Redirection"
    I get the message "Redirection has been disabled on domain.tld."
    then I press Go Back
    and the redirection is still there.
    This happens for all the 6 addon domains.

    I try it the other way, I press "Manage Redirection" then erase the url from the box,
    then press Save, then I gett the message
    domain.tld is now being redirected to nowhere (Redirection Disabled!)
    I press Go Back and still there it is!!!

    any ideas for help?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you open a support ticket so we can reproduce this issue? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  3. MaRiOsGR66

    MaRiOsGR66 Well-Known Member

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    Hello Michael,

    I managed to fix it by editing the .htaccess files with vi and erasing the lines manually,
    then the redirection entry had disappeared from cpanel.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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