Disable Secondary Mailserver function WHM

ianmarie

Well-Known Member
Mar 27, 2006
56
0
156
Hi

Today I noticed that two customers had opted to leave our server a secondary mail spooler service, on moving their mail to a separate 3rd party mail service.

The affect of this is that our server then collects all the undeliverable junk mail in it's queue, and therefore is not a desirable option to have on a production mail server. (If customers do require a secondary mail server, we provide that on a separate machine designed for that purpose)

Is there an option to disable this facility?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Could you elaborate on exactly what type of configuration you want to disable? For instance, how can we reproduce this behavior?

Thank you.
 

anton_latvia

Well-Known Member
PartnerNOC
May 11, 2004
410
17
168
Latvia
cPanel Access Level
Root Administrator
to me it sounds, that junk mail is for emails, that are being sent from or through your server. E.g. either from webscripts or your customers are still using your server as "outgoing mail server". Did you set, that domain is "remote" (you can do it in Edit-DNS script). This still will fill up your queue, if your server is originating server and destination server does not accept those bounce-backs. You should find the source for those emails. Could you post email header?