Disable spf check incoming emails

[juan186]

Hi, I’ve a customer who is having problems to send me emails.

When He tries to send me an email, her email server return this error:

(reason: 550-DKIM: encountered the following problem validating subdomain.onmicrosoft.com



----- Transcript of session follows ----- ... while talking to (mydomain.com.:

>>> DATA

<<< 550-DKIM: encountered the following problem validating subdomain.onmicrosoft.com:

<<< 550 bodyhash_mismatch

554 5.0.0 Service unavailable


However, this customer receives all my emails to him correctly.

Is possible to configure my server to disable the dkim/spf checking in incoming emails?

Thanks.

 

[cPRex]

Hey there! In WHM >> Exim Configuration Manager, try turning the following option off:

Allow DKIM verification for incoming messages

However, it sounds like the manager of that remote system should fix their DKIM so it passes validation. By turning that off you're lowering the security of your mailserver and opening yourself up to receiving more spam.

 

[juan186]

But I don’t have that option in my cpanel

Hey there! In WHM >> Exim Configuration Manager, try turning the following option off:

Allow DKIM verification for incoming messages

However, it sounds like the manager of that remote system should fix their DKIM so it passes validation. By turning that off you're lowering the security of your mailserver and opening yourself up to receiving more spam.

But I don’t have the option exim configuration manager in my cpanel.
I’ve an vps with godaddy.

 

[cPRex]

Do you not have WHM access to the server where you log in as the "root" user?