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Disable Two Factor Authentication

Discussion in 'Security' started by tombb, May 12, 2019.

  1. tombb

    tombb Registered

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    This has happened to me, my phone reset and lost all data from the 2FA app.
    There is no alternative on the Cpanel available lies a text message email, or other way to validate, can you please help.
    I am only a small business owner and my skills in this area are very small.
    Thanks.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Your Hosting Provider can disable this for your account easy enough.
     
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  3. Vineet Sharma

    Vineet Sharma Registered

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    Same issue...
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist Staff Member

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    Twitter:
    Same response, your Hosting Provider will need to disable Two Factor Authentication on your account for you. As a Website Owner, you are not able to disable Two Factor Authentication if you cannot log in to change the settings for it, via your cPanel account.
     
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