Hi There,
I work for a hosting provider. At the moment we have trouble with a single cpanel email account that is being used to relay spam. I know cpanel has no option to disable an account, but I do require a way to stop this account from sending spam, without disrupting the other email accounts for this specific cpanel account.
Right now all I can do is delete spam email from the queue, but this is obviously not ideal. The spam origin is constantly changing, therefore blacklisting source IP's is of no use either. I have changed the password for the account a few times, but this does not help. I am however not sure if there is a service I should restart after the password change, in order to drop all authenticate connections to the server,so as to make the password change effective.
Any advice appreciated.
I work for a hosting provider. At the moment we have trouble with a single cpanel email account that is being used to relay spam. I know cpanel has no option to disable an account, but I do require a way to stop this account from sending spam, without disrupting the other email accounts for this specific cpanel account.
Right now all I can do is delete spam email from the queue, but this is obviously not ideal. The spam origin is constantly changing, therefore blacklisting source IP's is of no use either. I have changed the password for the account a few times, but this does not help. I am however not sure if there is a service I should restart after the password change, in order to drop all authenticate connections to the server,so as to make the password change effective.
Any advice appreciated.