linux4ever

Registered
Aug 24, 2004
4
0
151
Hi,
I'm hosting my domain with www.penguinhost.net, I suddenly stopped being able to upload files using FTP. I keep getting error message (553 Disk full - please upload later). I can upload using CPanel's File Manager but not through FTP. penguinhost's support sucks. I submitted a ticket three times during the last two days. First time they deleted my ticket after 8 hours without anyreason. Second time they closed it without solving the problem. Now for the third time it's been there for 6 hours and nobody answered.

Here couple of information from CPanel:


Code:
Disk usage 6.00 Megabytes
Code:
Disk space available 1994.00 Megabytes
Information about CPanel
Code:
Operating system Linux 
Service Status Click to View 
Kernel version 2.4.22-1.2188.nptlsmp 
Apache version 1.3.31 (Unix) 
PERL version 5.8.3 
Path to PERL /usr/bin/perl 
Path to sendmail /usr/sbin/sendmail 
Installed Perl Modules Click to View 
PHP version 4.3.8 
MySQL version 4.0.20-standard 
cPanel Build 9.4.1-EDGE 62 
Theme cPanel X v2.1
 

linux4ever

Registered
Aug 24, 2004
4
0
151
I just noticed something in server status:

Code:
Disk sda8 (/home) 90 %
Could this be the problem?
 

casey

Well-Known Member
Jan 17, 2003
2,303
0
191
Yes, and there's nothing you can do about it. It's time to find a new host. ;)
 

casey

Well-Known Member
Jan 17, 2003
2,303
0
191
linux4ever said:
Not again :(

I'll wait another 24 hours and hope they fix it. In the mean time, any recommendations?
Yeah, it's a pain to switch hosts. But support blowing you off is pretty bad, especially since this is a serious issue that is server wide. A company like that probably won't be in business long, anyway, so you'd probably better start looking.

If you have control over your domain name, then switching to another cpanel host would be pretty painless.
 

kris1351

Well-Known Member
Apr 18, 2003
963
0
166
Lewisville, Tx
I didn't know it was possible to fill up the /home directories in this day and age, LOL. Your host should definately be looking into the issue you have. With only that small amount of space left it can lead to stability issues with the server.
 

linux4ever

Registered
Aug 24, 2004
4
0
151
casey said:
If you have control over your domain name, then switching to another cpanel host would be pretty painless.
Hi Casey,
Is it easy to move mailboxes with all their settings and email?

Thanks.
 

casey

Well-Known Member
Jan 17, 2003
2,303
0
191
linux4ever said:
Hi Casey,
Is it easy to move mailboxes with all their settings and email?

Thanks.
I think so. I've only ever done it with root password, though. The cpanel account transfer will copy all your mailboxes, but I don't know about forwarders and autoresponders.
 

useradmin

Well-Known Member
Oct 8, 2004
107
0
166
INDIA
FTP Fixed

hello All,

If you egt above error

Disk is full please upload later

Please do following stpes.

1) Login into whm
2) Click on Ftp configuration option which is present at service configuration function.
3) Current ftp = pure_ftpd then switched into proftpd and check the error.
4) If error solved then rest the proftpd conf as it is. If not then do following step
5) Again switch ftp server from proftpd to pure_ftpd (It will fix your problem 100%)

Note: - If you will get error in switched ftp server please switched on old then it will not create any problem. :)