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Disk Full error

Discussion in 'General Discussion' started by arsalahmed786, Nov 13, 2017.

  1. arsalahmed786

    arsalahmed786 Member

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    Hi i'm new here but i have my reseller WHM/cPanel own

    so at every evening 07:00 PM to 09:00 PM my site is down only 1 site hosted on reseller right now.

    Error is:

    Code:
    MyBB SQL Error
    MyBB has experienced an internal SQL error and cannot continue.
    
    SQL Error:
    1021 - Disk full (/tmp/#sql_75399_0.MAI); waiting for someone to free some space... (errno: 28 "No space left on device")
    Query:
    SHOW COLUMNS FROM mybbga_users LIKE 'unreadpms'
    Please contact the MyBB Group for technical support.
    
    
    every day down for 2 hour but SQL error is same but query changed.

    i know i have to create ticket on provider but they didn't help me.

    i know it's partition is fulled how can i fix it with WHM or cPanel

    WHM Service Status:

    /tmp /tmp 100% (15,899,408 of 15,995,848)

    / / 96% (1,701,635,976 of 1,871,282,316)

    /boot /boot 9% (176,724 of 1,983,056)

    /var/tmp /var/tmp 100% (15,899,408 of 15,995,848)
     
    #1 arsalahmed786, Nov 13, 2017
    Last edited by a moderator: Nov 14, 2017
  2. 24x7serversecurity

    24x7serversecurity Active Member

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    Hi :),

    As you are Reseller owner, you will not have server root access. You will need to contact your hosting provider to check the Disk Space issue, as /tmp is 100%.
    Ask them to setup auto cleaning of /tmp to avoid this issue again.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You won't be able to free up space on the /tmp partition if you do not have root access. You will need to have your reseller hosting provider solve the issue.

    Thank you.
     
  4. arsalahmed786

    arsalahmed786 Member

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    i knew it. but it's download every evening 7:11PM GMT +5 upto 3 hours

    they set it i mean downtime everyday or it's just coincidence.

    and it's partition fulled right because each account allow 5GB i only used 28MB
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    It's difficult to know the cause of the space utilization without access to the affected system. Your provider should be able to determine the cause, or you may want to consider switching providers if they are unable to solve the issue.

    Thank you.
     
  6. arsalahmed786

    arsalahmed786 Member

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    ok Thanks problem solved close this thread.

    i have another problem with cPanel i just create different thread for it close this one.
     
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