Disk quota and cgi all messed up

onaweb

Well-Known Member
Jan 1, 2004
76
0
156
I'm having problems with disk quota and other features when I create an account. As an example, I have a hosting plan which has 100MB of space, I call it WS100 (pretty origina uhh!). Any way it seems that ever since June 9, 2005, all the accounts that I create are displaying has having unlimited disk quota and the disk usage shows as 0 in WHM. If I log into cpanel, it shows correctly disk space available and disk usage.

I noticed this problem because one account that I created did not have cgi-bin even though I have checked to allow cgi access. I have deleted the account, re-added it but cgi access is not allowed. I am trying to run the formmail.pl script, but when I change it to 755, after I refresh the view, its back to 644. I have also tried chmod from shell and the same thing happens.

We are currently running cPanel Build 10.6.0-RELEASE 55.

Thanks,
Andy
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,483
35
208
cPanel Access Level
DataCenter Provider
onaweb said:
I'm having problems with disk quota and other features when I create an account. As an example, I have a hosting plan which has 100MB of space, I call it WS100 (pretty origina uhh!). Any way it seems that ever since June 9, 2005, all the accounts that I create are displaying has having unlimited disk quota and the disk usage shows as 0 in WHM. If I log into cpanel, it shows correctly disk space available and disk usage.

I noticed this problem because one account that I created did not have cgi-bin even though I have checked to allow cgi access. I have deleted the account, re-added it but cgi access is not allowed. I am trying to run the formmail.pl script, but when I change it to 755, after I refresh the view, its back to 644. I have also tried chmod from shell and the same thing happens.

We are currently running cPanel Build 10.6.0-RELEASE 55.

Thanks,
Andy

If you open a support ticket at http://support.cpanel.net we would be happy to assist you.
 

onaweb

Well-Known Member
Jan 1, 2004
76
0
156
Unfortunately, I can't submit a ticket, I'm not a direct-licensed cpanel customer. Should I open a ticket with my datacenter - ServerBeach or may I open a ticket here?
 

cPanelNick

Administrator
Staff member
Mar 9, 2015
3,483
35
208
cPanel Access Level
DataCenter Provider
onaweb said:
Unfortunately, I can't submit a ticket, I'm not a direct-licensed cpanel customer. Should I open a ticket with my datacenter - ServerBeach or may I open a ticket here?

From : https://tickets.cpanel.net/submit/index.cgi?support=1

The only exception to this rule: If a staff members on the cpanel forums requests that you submit a support ticket, the above rules will not apply as long as the url to the post made by the staff member is referenced in the ticket.
 

onaweb

Well-Known Member
Jan 1, 2004
76
0
156
Sorry, didn't read down that far.

Ticket submitted.

Thanks for your help.
Andy